Privacy Policy

W3S Solutions (Pvt) Ltd ("W3S Solutions", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit w3s.lk or contact us for our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information You Provide

• Contact form: Name, email address, phone number, and message content when you reach out to us.
• Newsletter subscription: Email address when you subscribe for updates.
• Project enquiries: Business information you share when discussing potential projects.

Automatically Collected Information

• Log data: IP address, browser type, pages visited, time and date of visit, and referring URLs.
• Cookies: Session and preference cookies to improve your browsing experience. See our Cookie Policy for details.
• Device information: Operating system, device type, and screen resolution.

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send newsletters and updates (only when you have subscribed)
• Improve and personalise your website experience
• Analyse usage patterns to enhance performance and content
• Comply with legal obligations
• Prevent fraud and protect the security of our website

We process your personal data on the following legal grounds:

• Consent: Where you have given explicit consent (e.g., newsletter subscription).
• Legitimate interests: To respond to enquiries and improve our services.
• Legal obligation: Where required by applicable law.

We may share data only with:

• Service providers: Hosting and email services that help us operate our website (subject to confidentiality agreements).
• Google: reCAPTCHA (spam protection) and Google Maps (location widget) — subject to Google's Privacy Policy.
• Legal requirements: Where required by law or to protect our legal rights.

We retain your personal data only as long as necessary:

• Contact form enquiries: Up to 2 years after last correspondence.
• Newsletter subscribers: Until you unsubscribe.
• Website logs: Up to 90 days.

You have the following rights regarding your personal data:

To exercise any of these rights, contact us at info@w3ssolutions.com.

Our website uses cookies to enhance functionality and analyse usage. For full details on the cookies we use and how to manage them, please read our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We implement appropriate technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date at the top. We encourage you to review this page periodically to stay informed.

If you have questions, concerns, or requests regarding this Privacy Policy, please get in touch: